CA SDM ActivityNotifications-Events-Macros
Frank Earnhardt
Initial Prompt used: Use the last image to build a script that executes sql using sqlcmd allowing user to enter connection string details via cmdline argvs.The script produces a raw.csv…
Broadcom
Setup EEM Failover
Setup Environment Primary & Secondary EEM Servers: Install EEM on two servers, in the same configuration. --Either FIPS or Non-FIPS etc... --Both servers need FQDN ------------- eem-pri-w eem-sec-w ------------- On…
CA SDM toggle keystore secret
Step 0 – Know the Environment Step 1 – Get encrytped string from NX.env Step 2 – Decrypt NX_KEYSTORE_REF Step 3 – List Certificates in keystore
CA-ITPAM – CA-SDM SSL-ENABLED
Steps to export certificate from CA-ITPAM and import into CA-SDM <storePass> = findstr KEYSTOREID <PAM_INSTALL>\wildfly\standalone\.config.OasisConfig.properties keytool -list -keystore c2okeystore -storepass <storePass> –v keytool -keytool c2okeystore -storepass <storePass> –export –alias itpam…
problems with SSL connection for SDM
Issue/Introduction After either upgrading to Service Desk Manager, or configuring a new install with SSL for the first time, SSL doesn’t work. In some cases an OAuth token may be…
Unable to access ITPAM workflow in ServiceDesk Manager with SSL enabled.
Resolution If the environment is AA, make sure the NX.env has the correct value of keystore. If the version control is enabled, the NX.env values may get overwritten.
When CA SDM Tomcat is configured with SSL
When CA SDM Tomcat is configured with SSL, the SSL certificate comes into play when a custom Java program needs to access the CA SDM Tomcat layer.This document provides steps…
Recover from EEM Failed Uninstall
Took pretty much all evening with several attempts… I found this tech doc (also below) which I think was the final solution:
CA-SDM-17.4-Beta
Richa Pathak – Product ManagerBecca Lucero – Head of MarketingShiva Ambati – Product ManagerShiva Kumar Tirumali – Principal EngineerReddy Ambati
CA-ITPAM::CA-SDM::WebServiceLogin
<element name="login"> <complexType> <sequence> <element name="username" type="xsd:string"/> <element name="password" type="xsd:string"/> </sequence> </complexType> </element> <element name="loginResponse"> <complexType> <sequence> <element name="loginReturn" type="xsd:int"/> </sequence> </complexType> </element>