problems with SSL connection for SDM
Frank Earnhardt
Issue/Introduction After either upgrading to Service Desk Manager, or configuring a new install with SSL for the first time, SSL doesn’t work. In some cases an OAuth token may be…
June 19, 2024
Unable to access ITPAM workflow in ServiceDesk Manager with SSL enabled.
Resolution If the environment is AA, make sure the NX.env has the correct value of keystore. If the version control is enabled, the NX.env values may get overwritten.
When CA SDM Tomcat is configured with SSL
When CA SDM Tomcat is configured with SSL, the SSL certificate comes into play when a custom Java program needs to access the CA SDM Tomcat layer.This document provides steps…